Phoenix, Arizona · Houston, Texas

Everyone deserves a real chance.

We help people who are facing homelessness or a hard season find a safe place to stay, get back to work, and stay stable. One person at a time. No lectures, no runaround.

A person answers Mon–Fri, 9:00 AM – 5:00 PM
We answer every referral within one business day. Usually the same day.
No cost to the person we serve Services are free.
We tell you the truth If we cannot help, we say so and refer you out.

Houston, Texas

20 beds in a shared, substance-free home

Our Houston home is centrally located, close to downtown and the suburbs, so residents can reach work, appointments and services without a car.

Rooms are furnished and the rent is set for a limited or fixed income. Residents live independently and run their own days — the residence is housing, not a care setting.

ATO's other programs, including case management and job help, are offered separately. Residents are welcome to use them and are never required to.

At a glance

Capacity
20 beds in Houston. Call for today's exact count.
Length of stay
Short-term and long-term. We do not put people out on a timer.
Who it is for
Adults with limited or fixed incomes, including Social Security or disability income, veterans receiving benefits, and adults moving on from another program.
Living arrangement
Shared, furnished and substance-free. Residents live independently.
Other ATO programs
Separate from the residence, and never a condition of housing.
Network
The Way Home — Coalition for the Homeless of Houston/Harris County

How it works

Four steps. No mystery.

You will always know what happens next and how long it takes.

Reach out

Call us, or fill out the short form. It takes about three minutes. You can also walk into our Phoenix office.

Any time

We call you back

A real person calls to hear what is going on and answer your questions. Nothing to prepare.

Within 1 business day

Short screening

About 20 minutes on the phone or in person. We check fit both ways — yours and ours.

About 20 minutes

Move in

If a room is open we confirm your move-in date in writing. If you want help from an ATO program, we set that up separately.

As soon as a room is open

If we are not the right fit, we will tell you fast. If we are not the right fit we will tell you quickly and point you to someone who is. We never leave a person with nowhere to call.

How we measure

We count what actually matters

Not meals served. Not flyers handed out. We track how many people are still housed twelve months later, how many are working or in training, and how many keep the benefits we helped them get.

Those are the numbers a referring partner needs before they send someone our way — so those are the numbers we publish.

For hospitals, shelters & case managers

Everything you need to place a client, published

Discharge planners should not have to phone around to find out whether a provider has room. Our referral page lists bed count, who we accept, who we cannot accept, our intake steps, and how fast we answer.

  • Bed availability with the date it was last checked
  • Eligibility — inclusions and exclusions
  • A numbered intake process with real timeframes
  • A referral form you can complete in one sitting, or a phone call
  • A named contact, not a general inbox

Referral desk

We answer every referral within one business day.

(202) 491-3155

Mon–Fri, 9:00 AM – 5:00 PM · support@getato.org

Three ways in

Whoever you are, there is a door here

Need a bed. Placing a client. Want to help fund the work. Pick the one that fits and we will take it from there.

Call now Get help